Thursday, March 26, 2015

Detailed TrueShip Review of ReadyShipper Shipping Software


Below are the main points that will be covered in the ReadyShipper review to follow:

  • Usability: ReadyShipper provides a simple to learn and easy-to-use interface that has multiple resources available for training purposes. These range from videos to webinars to documentation. Learning the program can be done in a few hours or less.
  • Reliability: The program loads with an impressively short wait time, since it does not need an active internet connection to work.
  • Add-ons: ReadyShipper comes with numerous integrations available for ecommerce retailers. The program is constantly being updated with new integrations as necessary.
  • Shipping Discounts: Complimentary accounts from Stamps.com, Endicia and Express 1 provide another way to save money, which is important to an ecommerce retailer attempting to get started and find success. ReadyShipper also offers the Flat Rate Select option, for savings on Priority Mail shipments (up to 20-pounds).
  • Support: Normal business hours are when ReadyShipper has customer support, available by toll-free calls or through email.
  • Price: TrueShip offers a monthly rate to utilize ReadyShipper. This includes one module. For additional modules, a flat rate is expected. These rates do not increase when shipping volume increases, so your profit is not impacted beyond a certain point. Also, customers are not required to commit to a contract. Instead, they are expected to pay the bill monthly.

This TrueShip Review is crafted to help those hoping to create an ecommerce store and unsure of what to look for in the shipping software that will be necessary to make for cost effective shipping and easy to complete return processes. ReadyShipper is a high quality and bug-free software that offers a time saving and money saving process to handle shipping, customer updates and order processing.

Customers have told studies that the biggest impact on what ecommerce retailer they choose are the rates they are expected to pay for shipping and also the ease of returns if that is a potential issue for the future. With the fact that 70-percent of the time, customers are focused on shipping cost and 50-percent of the time, they note the importance of returns policies, it becomes important for a new ecommerce retailer to recognize these issues and work to make sure they are handled effectively. This can make or break a business, since it can mean hours upon hours of work to process returns, generate digital postage and create shipping labels. This is not to mention the necessity of customer updates.

This TrueShip Review will note the effectiveness of the ReadyShipper software, as well as the various module add-ons available and the available features that make this software vastly popular for ecommerce shipping.

The backstory of TrueShip

TrueShip is located in Scottsdale, Arizona, and has been in business for over a decade. The company focuses on ecommerce shipping software, returns management and cloud-based visibility software. However, the main product offered by TrueShip is the ReadyShipper software for shipping purposes.

TrueShip is the creator of ReadyShipper, a multicarrier support software program that works with other programs they created, including:

  • ReadyLabels – creates all-in-one invoices that offer perforated customer comment cards and an invoice (packing list), along with a 4 x 6” peel and stick shipping label. This is for use with inkjet or laser printers. ReadyShipper has capabilities for thermal printers as well as digital postage.
  • ReadyReturns – This returns management system offers the ability to drop into a website, easily allowing customers who revisit the website the ability to make the return, complete with processing information and tracking. This program also handles projections and offers customizable options.
  • ReadyCloud – This program can be used to backup the reporting system and user preferences and settings (important because the ReadyShipper program does not require an internet connection to use it). Disaster recovery functions are also an important offering of this program.

ReadyShipper Inside Out

For a user-friendly shipping software for ecommerce, ReadyShipper is the choice that interacts with the most popular marketplaces and shopping carts. This program is filled with helpful features, like importing orders, editing capabilities, digital postage generation and the creation of shipping labels and updates for customers with minimal effort. The program is available to new users through a complimentary trial for 14 days. In addition, users can take advantage of free accounts through Stamps.com, Express 1 or Endicia for savings on postage.

Add-Ons

Numerous modules are available upon purchase of ReadyShipper. The initial module choice is free. Additional modules require an addition to the monthly fee. Shopping carts like Etsy, Shopify, BigCommerce, Volusion, Rakuten, Magento, ShopSite, eBay, Yahoo and even add-ons like a plug-in for QuickBooks or CRM options make this program the go-to program for budding ecommerce retailers.

Integration Review for TrueShip:

  • WooCommerce: One of the most widely used shopping carts, WooCommerce allows the use of premade templates that can be customized to suit the individual store. With this integration, orders can be processed and edited, carts and customers can be updated.
  • Shopify: Direct integration is available between ReadyShipper and this popular shopping cart. Sorting and editing orders, processing them and the creation of shipping labels and postage digitally are all features of this integration. Updates for the store regarding shipping status, complete with tracking number, is also available.
  • Amazon: Amazon can work with ReadyShipper as well, allowing the user to sort and edit orders, as well as process them and track them with a tracking number, provided after postage is generated and the shipping label is created.
  • Volusion: Another direct integration, the cooperation between Volusion and ReadyShipper allows orders to be pulled by the user, assigned to a carrier, have the postage created and then updates posted.
  • Ebay: With one button, users can import an order or make a change if desired. Postage, customer updates and shipping can all be completed via this integration as well.
  • Network Solutions: Fast updates via communication between an API and ReadyShipper means fast and efficient processing and the creation of shipping labels. Customers can be confident both the company and the customer are kept updated on the status of the order.
  • 3dcart: Similar to others, ReadyShipper communicates easily and efficiently with this integration.
  • Yahoo: ReadyShipper has the claim to fame that it was the first shipping software to create and offer a successful integration with Yahoo.

Other Integrations

In addition to the above-mentioned integrations, a working partnership is available for PayPal, Etsy, Newegg, OrderMotion, Rakuten, Magento, ChannelAdvisor, Monsoon Commerce, AcctVantage ERP and coreSense. For more details on these particular integrations, a visit to the company website is recommended.

Shipping Labels

ReadyShipper is functional when it comes to labels for UPS, USPS and FedEx. Order data is imported and then converted to shipping labels that are compatible to each specific carrier. Postage and shipping labels can be generated as needed, once users link shipping accounts.

A 4 x 6” thermal shipping label is the standard available via ReadyShipper. For signature labels that can print from an inkjet or laser printer, ReadyLabels is needed. This program allows the creation of a packing list, a peel-and-stick 4 x 6” shipping label and a customer comment card, all at once. The labels created by ReadyLabels can be used with not only FedEx, USPS and UPS, but it can work for APC Logistics, Express 1, Stamps.com and Endicia.

Interface

As an Apple-inspired interface, TrueShip's allows for simple navigation and has clearly labeled buttons and drop down menus. Most users can be familiar with the program and using it successfully in a matter of hours. Most of the integrations come pre-installed. Linking accounts is a simple process, followed by the use of the “Order Browser,” which can then import orders. Processing is the next step, and you are on your way.

Managing orders, editing them and even flagging found orders are all options that are handled by ReadyShipper, saving time and money on potential errors in shipping and the correlating returns that would cost additional funds.

Shopping carts are updated following the successful processing of an order. A tracking number and update can then be sent to the customer. This saves cost and time on manual updates to the customer.

Documentation

This TrueShip Review is aimed at covering all the important aspects of the program and the company that provides it. When it comes to documentation, the hundreds of pages offered by TrueShip is worth noting. Likewise, there is email and phone support and numerous videos that do walkthrough tutorials of the aspects of the program. For others who work better from training webinars, a weekly offering helps those users assimilate to the program.

Multicarrier Support
Working with FedEx, UPS and USPS means TrueShip offers complete multicarrier support. After linking with shipper accounts, users are able to create all necessary shipping labels and postage. They can also complete the order processing. This process can also be done successfully with Stamps.com, Express 1 and APC Logistics, as well as Endicia.

Shipping Discounts

New users can greatly benefit from using ReadyShipper. In addition to free accounts with Stamps.com, Endicia and Express 1, shipping discounts via USPS and a Flat Rate Select option in ReadyShipper that provides great rates for Priority Mail Packages less than 20 pounds. The use of the free Express 1 account means better rates for Priority Mail, flat rate boxes and mailers.

Monthly Fee

A free 14-day trial allows new users to get familiar with the program and make sure it lives up to their expectations. This allows time to experience a weekly webinar if you so desire, or plenty of time to contact support via telephone or email or wade through the documentation or videos available on YouTube. Once you are familiar and the trial ends, a flat rate of $29.95 per month is needed to keep using the program. With this fee, one module is included. For each additional module, the rate increases by $9.95. It is important to note, however, these are the factors that change the rate. The volume of shipping can increase or decrease, with no effect on the monthly fee for this program.

Summary

This TrueShip Review is based on five days of use via an eBay store. After that time, the ReadyShipper program gets a full five-star review. There have been no bugs or glitches that affected shipping, the program works with both PC and Mac and is available at such a reasonable price that it would be impossible to look elsewhere for a better deal. Meanwhile, this program offers a variety of integrations and is easy to learn. With the built-in shipping savings opportunities and the easy-to-use interface, this program is a must-see for ecommerce retailers.